Refund policy

At Lepari we do not offer returns or exchanges. We encourage all customers to review product information carefully before purchasing. If you’re unsure about any details, our team is happy to assist prior to checkout.

While we do not accept general returns, we understand that mistakes or manufacturing issues can occasionally happen. If your order arrives with a defect or is not what you expected, please get in touch with us within 72 hours of receiving your package at shoplepari@gmail.com. When reaching out, include your order number in the email subject and attach a photo clearly showing the item's condition.

To be eligible for support in these rare cases, items must be unused, with all original tags intact, and returned in their original packaging. We’ll work with you promptly to find the best solution.

Questions? Our customer support team is always ready to help—don’t hesitate to reach out before or after your purchase at shoplepari@gmail.com.